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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Miguel Ángel Gómez Cuervo

Miguel Ángel Gómez Cuervo

November 25, 2025

5  out of  5
rating by Miguel Ángel Gómez Cuervo
"have had excellent service on our auto policy with this agency"
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RAHUL Singh

November 24, 2025

5  out of  5
rating by RAHUL Singh
"Augustus helped me with car insurance and i had the best phone call experience i think I have ever had with a over the phone representative!"
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ELGOOG

November 24, 2025

5  out of  5
rating by ELGOOG
"I had a great experience with Mariah. She was incredibly knowledgeable and responsive and she was able to help me get setup promptly."
We responded:
"Thank you so much for your kind words! I am thrilled to hear you had a great experience with Mariah. Her knowledge and responsiveness are a huge asset, and we're glad she could get you set up quickly. We appreciate you choosing us!"
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shohiel ramlakhan

November 23, 2025

5  out of  5
rating by shohiel ramlakhan
"Had an amazing experience getting car and life insurance here 👌"
We responded:
"Shohiel, thank you for the wonderful review! I am happy we were able to get you settled with auto and life insurance!"
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KARTHIKEYAN N TL22BTEC0053

November 23, 2025

5  out of  5
rating by KARTHIKEYAN N TL22BTEC0053
"quick to respond. Thank you!"
We responded:
"Thank you for the great review!"
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look kkiloeek

November 23, 2025

5  out of  5
rating by look kkiloeek
"Mariah made it super easy to switch our insurance up when we moved between states."
We responded:
"Thank you for the great review! I am happy to hear that Mariah was so helpful with switching your insurance!"
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Rodrigo Rass

November 22, 2025

5  out of  5
rating by Rodrigo Rass
"Great insurance, customer service is great and very helpful"
We responded:
"Rodrigo, thank you for the awesome review! I am happy we were able to help!"
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Максим Польщиков

November 22, 2025

5  out of  5
rating by Максим Польщиков
"Very helpful at breaking down your policy and explaining everything out and stay very honest and upfront about your insurance your getting"
We responded:
"Thank you for the kind feedback! I am happy we were able to explain your policy and get you covered with the insurance you need!"
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The Mane Cave

November 21, 2025

5  out of  5
rating by The Mane Cave
"Augustus and Mariah made the process so easy and I got an amazing price on my insurance. I definitely will recommend them to everyone"
We responded:
"Thank you for the great review! I am happy Mariah and I were able to help! We are always here when you need us!"
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Jordyn Moore

October 24, 2025

5  out of  5
rating by Jordyn Moore
"Augustus and his team have a true heart to serve and heart for our community. I am grateful that there are people with his level of integrity in Lubbock."
We responded:
"Jordyn, thank you for the wonderful review! Your kind feedback means so much to my team and I. We are always here when you need us!"
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Matthew Goss

October 23, 2025

5  out of  5
rating by Matthew Goss
"August' Workmans State Farm branch is by far the best customer service of any agency in town. They are proactive in outreach and follow up and really have their clients best interest at heart. Highly recommend if you're looking for new insurance."
We responded:
"Matthew, thank you so much for your kind words and recommendation! Our team truly values building real relationships with our clients, and it means a lot to hear that our proactive approach makes a difference. We're always here to help however we can!"
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gail Mata

October 23, 2025

5  out of  5
rating by gail Mata
"I called because I got lost lol and Carla was so helpful on the phone. As soon as you walk into this place, everyone is so friendly and welcoming. I absolutely love the atmosphere and everyone was very attentive to my needs."
We responded:
"Gail, I am so glad you made it to the office safely! 😊 Thank you for sharing your experience — Carla and the whole team will be thrilled to hear your kind words. Creating a warm, welcoming atmosphere is something we take pride in, and it means a lot to know you felt that the moment you walked in. We appreciate you!"
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Ian Geyer

October 23, 2025

5  out of  5
rating by Ian Geyer
"I cannot recommend Augustus Workman highly enough as an insurance agent. From our very first interaction, Augustus demonstrated an unwavering commitment to providing outstanding customer service that truly sets him apart in the industry. What impressed me most about Augustus is his genuine dedication to understanding my specific needs and circumstances. He took the time to thoroughly explain different coverage options, ensuring I felt confident and informed throughout the entire process. His professionalism shines through in every interaction – he's always punctual, well-prepared, and follows through on every commitment he makes. Beyond his technical expertise, Augustus brings a level of personal warmth and friendliness that makes working with him an absolute pleasure. He has a remarkable ability to make complex insurance topics feel approachable and manageable. Whether answering questions via phone, email, or in person, he consistently maintains a positive, helpful attitude that puts you at ease. If you're looking for an insurance agent who combines deep professional knowledge with exceptional customer service and a friendly, approachable demeanor, Augustus Workman is your person. He has earned my complete trust and highest recommendation."
We responded:
"Ian, Wow — thank you so much for this incredible review and thoughtful feedback! I’m truly humbled by your kind words. My goal has always been to make insurance simple, approachable, and tailored to each client’s unique needs, so it means a lot to know that came through in your experience. I appreciate you taking the time to share your story and for placing your trust in me and my team. We’re always here whenever you need us!"
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Geneva Fonseca

October 23, 2025

5  out of  5
rating by Geneva Fonseca
"This State Farm location is the best. The entire team is super nice, knowledgeable, and here to actually help you. Augustus is the best the best in the business and is leading this team to the top!"
We responded:
"Geneva, thank you so much for your awesome review! I've got an incredible team here, and I’m so proud of the way everyone takes care of our clients. It means a lot to hear that our efforts are making a difference. We truly appreciate your support and trust — it’s what keeps us motivated every day!"
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Spencer Marion

October 23, 2025

5  out of  5
rating by Spencer Marion
"Great customer service and a friendly group of people! Augustus State Farm makes insurance easy!"
We responded:
"Spencer, thank you for the awesome review! I am so happy my team was able to help with your insurance. Your feedback means a lot to us!"
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ROCHA IMPORTS

October 17, 2025

5  out of  5
rating by ROCHA IMPORTS
"Very professional and informative. My experience was amazing great customer service ."
We responded:
"Thank you for the wonderful review! I am so happy we were able to help!"
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Bragado TV

October 17, 2025

5  out of  5
rating by Bragado TV
"Works really fast and everyone is very nice here"
We responded:
"Thank you for the great review! I am so happy we were able to help!"
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Danielly Gomes

October 17, 2025

5  out of  5
rating by Danielly Gomes
"This is the best agent I have ever HAD!!! much better than plans from other companies in the past."
We responded:
"Danielly, thank you for the awesome review! I am so happy we were able to help. We are always here when you need us!"
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krish Khatri

October 17, 2025

5  out of  5
rating by krish Khatri
"These people have been nothing but amazing to deal with. They helped me get insurance and transfer cars and we saved a lot of time and money . I will definitely be using them AGAIN 👏"
We responded:
"Kirsh, thank you so much for the awesome review! I am thrilled to hear that our team made the process easy and helped you save both time and money. It means a lot to know you'll be coming back—we look forward to helping you again whenever you need us!"
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Star Fouse

October 15, 2025

5  out of  5
rating by Star Fouse
"I’ve been with State Farm for years! I’ve always been happy with them! Mariah is the bestest toooo! 🥰"
We responded:
"Star, thank you for the awesome review and for your years of loyalty to our State Farm office! I am so happy Mariah is always helpful and there when you need her! My whole office is!"
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Albino gaona

October 10, 2025

5  out of  5
rating by Albino gaona
"Mariah campos help me save money on both auto and home policy Thank you very much"
We responded:
"Albino, thank you for the great review! I am happy to hear that Mariah was able to find you a better rate on your home and auto policies!"
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gordy 2.0

September 15, 2025

5  out of  5
rating by gordy 2.0
"Love the service I have received throughout the past few years here"
We responded:
"Gordy, thank you for the great review! We appreciate your feedback!"
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Ramiro Contreras Meaño

September 14, 2025

5  out of  5
rating by Ramiro Contreras Meaño
"LOVED our experience! They genuinely care for their customers and work so hard to get you the best deals."
We responded:
"Ramiro, thank you so much! I am thrilled you had a great experience. It means a lot to know you felt cared for—our team always aims to go the extra mile!"
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Kimberly Brown

September 11, 2025

5  out of  5
rating by Kimberly Brown
"With Augustus and Isiah’s help, my husband and I saved over $120 a month on our renters and car insurance combined!"
We responded:
"Kimberly, thank you for the awesome feedback! I am honored Isiah and I were able to help with your renters and car insurance. We are always here when you need us!"
Profile photo of Amauris Francisco Genao de Leon

Amauris Francisco Genao de Leon

September 9, 2025

5  out of  5
rating by Amauris Francisco Genao de Leon
"Fletcher Myers was extremely helpful with setting up my life insurance policy. Very friendly to speak to, and I truly appreciate his authenticity. Thank you so much! ♥️"
We responded:
"Amauris, thank you for the kind words! I am so glad Fletcher was able to make the process smooth and authentic. We truly appreciate your trust and feedback!"